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Empathy to Impact: Unleashing Social Innovation Through User Research
  • Course description
  • Introduction - what playgrounds can teach you about MR scanners
  • Ex 1. Table of understanding
  • Observe
    • How hard can it be to navigate to flat number 7?
    • How to conduct desk research
    • Ex 2. Set a date for desk research
    • Why spy on your competitors?
    • Ex 3. List your competitors
    • In the field
    • Ex 4. Update your table of understanding
    • Extra: Lean data
    • Extra: From distant fields
  • Talk
    • How to conduct user interviews
    • Ex 5. What do you want to find out?
    • Ex 6. Who are you going to interview?
    • Experience over opinion - an interview guide
    • Ex 7. Create your interview guide
    • Ex 8. Interview role-play
    • Ex 9. Conduct 5 interviews
  • Act
    • What's really being said?
    • How might we...?
  • Summary
    • Feel inspired
    • Next steps
    • Further reading
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Course description

Discover 'Empathy to Impact': A transformative workshop that guides you through observing, talking, and acting to harness social innovation.

Discover 'Empathy to Impact': A transformative workshop that guides you through observing, talking, and acting to harness social innovation. Unveil user research techniques that inspire design experiences your users love, from MR scanners reimagined as adventures to exercises that deepen user empathy. Perfect for social change makers seeking impactful design and social innovation strategies. Dive in to make a real difference.

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Last updated 1 year ago