📈
Empathy to Impact: Unleashing Social Innovation Through User Research
  • Course description
  • Introduction - what playgrounds can teach you about MR scanners
  • Ex 1. Table of understanding
  • Observe
    • How hard can it be to navigate to flat number 7?
    • How to conduct desk research
    • Ex 2. Set a date for desk research
    • Why spy on your competitors?
    • Ex 3. List your competitors
    • In the field
    • Ex 4. Update your table of understanding
    • Extra: Lean data
    • Extra: From distant fields
  • Talk
    • How to conduct user interviews
    • Ex 5. What do you want to find out?
    • Ex 6. Who are you going to interview?
    • Experience over opinion - an interview guide
    • Ex 7. Create your interview guide
    • Ex 8. Interview role-play
    • Ex 9. Conduct 5 interviews
  • Act
    • What's really being said?
    • How might we...?
  • Summary
    • Feel inspired
    • Next steps
    • Further reading
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  1. Talk

Ex 6. Who are you going to interview?

Source the people you are going to interview to understand your social change service offer deeper.

Make a list of people you could interview. They might be:

  • Current or future users

  • Prospective partners

  • Funders

  • Competitors' customers

You don't need to interview a lot of people to get the actionable answers you need. This is not academic research being conducted to ensure your intervention is evidence-based. This is lean research to get you moving in the right direction.

Interview just enough people to answer your questions but not so many as to hinder your progress.

PreviousEx 5. What do you want to find out?NextExperience over opinion - an interview guide

Last updated 1 year ago